Shipping policies

Processing time
Purchased art ships within 5 business days, carefully packed and fully insured.

Shipping area
Contiguous U.S. only (the lower 48 states). I do not ship to Alaska, Hawaii, U.S. territories (including Puerto Rico), Canada, or international addresses at this point.

Carrier
USPS for most work; larger pieces may ship UPS/FedEx.

Tracking
You’ll receive a tracking link when your order goes out.

Packaging
Archival wraps, corner protection, and rigid boxes as needed.

Local pickup
Available by appointment at my studio (see address below).

If you have a special shipping request, email me at HanaSchusterSmith@gmail.com before ordering.

Returns & damages

If an artwork arrives damaged, email photos within 7 days so I can file a claim and make it right. Original art sales are typically final, but please reach out with any concerns.

Studio address & visits

Hana Schuster Smith Studio
1510 Zamia Avenue Studio 102
Boulder, CO 80304

Visits are by appointment. Email me or use the contact form to schedule; I’ll send parking and access details.