Effective date: September 16, 2025

Who we are: Hana Schuster Smith Studio (“we”, “us”, “our”)

Contact: HanaSchusterSmith@gmail.com

Location: 1510 Zamia Avenue Studio 102, Boulder, CO 80304

We respect your privacy. This policy explains what we collect, how we use it, and the choices you have when you visit hanaschustersmith.com, purchase artwork, or contact us.

1. Information we collect

• Website & device data. IP address, cookie, identifiers, pages viewed, links clicked, approximate location, and browser/device info collected through cookies and similar technologies. See Cookies below.

• Order & payment data. Name, email, phone, billing and shipping address, items purchased. Card details are processed securely by our payment processor(s) and are not stored by us.

• Communications. Messages you send (email, form) and notes needed to respond.

• Newsletter. Your email and preferences when you subscribe.

• Studio visits / events. Contact details and any scheduling information you provide.

• Social media. If your tag us or message us, we’ll see the information you make public on those platforms.

2. How we use your information

• To operate the site and shop (host pages, load images, remember your cart).

• To fulfill orders (process payment, ship with tracking, handle returns or issues).

• To communicate (order updates, replies to questions, studio-visit scheduling).

• To improve and promote (analytics about what’s popular).

• To protect (fraud prevention, security, legal compliance).

Legal bases (EEA/UK): contract (fulfilling a purchase), consent (newsletter/optional cookies), legitimate interests (site security, basic analytics), and legal obligation (tax/accounting).

3. Sharing your information

We share data only with service providers who help us run the business, under agreements that limit their use of your data:

• Website & commerce platform: Squarespace (hosting, cart, checkout).

• Payments

• Shipping

• Email & marketing

• Analytics / ads (if used)

4. Retention

• Orders & invoices: kept as required for tax and accounting (often 7 years).

• Emails & messages: kept as long as needed to respond and maintain records.

• Newsletter data: until you unsubscribe or ask us to delete it.

• Analytics cookies: kept per the tool’s standard lifetimes.

5. Cookies & similar technologies

We use strictly necessary cookies to run the site and optional cookies for performance, functionality, and (if enabled) advertising/analytics. You can learn more at Cookie Settings and manage preferences in your browser settings. Blocking required cookies may affect the cart or checkout.

6. Security

We use reasonable technical and organizational measures to protect your data. No internet transmission is 100% secure, so please use strong passwords and protect your devices.

7. International transfers

Our site and providers may process data in the United States (and other countries where our providers operate). When applicable, we rely on appropriate safeguards for international transfers.

8. Changes to this policy

If we make material changes, we’ll update the date at the top of this page. Your continued use of this site after changes means you accept the updated policy.

9. Contact

Questions about privacy?

Email HanaSchusterSmith@gmail.com, or write to:

Hana Schuster Smith Studio, 1510 Zamia Avenue Studio 102, Boulder, CO 80304.